Free your resources from the need to constantly manage and monitor your network and servers by placing it in our expert’s hands. With our Managed Services program, our experts are constantly monitoring every aspect of your networks and servers performance with state-of-the-art applications.
With 24/7/365 monitoring services, recurring periodic on-site review meetings, and much more, you can reduce operational costs while increasing the productivity and efficiency of your resources.
With 24/7 monitoring, you can be assured that you will never be without the resources you need to keep your system running smoothly. Your IT infrastructure will always be in sight of our staff, ensuring fast identification and resolution of issues. Our managed services program ensures that there is less likelihood of unexpected down-time, disruption to employee productivity or unforeseen IT crises that can wreak havoc on your budget and reputation.
Alphanox's team is always available, ready to troubleshoot and resolve critical system issues quickly and efficiently from our NOC. We typically respond faster than internal staff, with no off-hours disruption.
Following is a broad summary of our services provided under managed services program:
· Ongoing Network, Server, and Workstation Monitoring, Maintenance and Support – your entire IT infrastructure is managed for one monthly fee.
· Layered Approach to Security including the installation, management and updating of firewalls and antivirus, antispam and antispyware/malware software - Our system regularly scan for threats and act on them.
· Patch Management – to keep your computers & servers current and safe.
· Information Protection in the event of equipment being lost or stolen.
· Business Continuity: We help you plan for unexpected disruptions that might affect your business so you can recover quickly and efficiently.
· 24/7/365 Help Desk: With our professional help desk services you get an experienced single point of contact for all your questions and troubleshooting needs. Many problems can be solved remotely, saving you time and money.
· Comprehensive Infrastructure Reports: You will receive regular reports showing you the overall health of your IT, keeping you informed of your infrastructure.